Agreement
offers
Larnaca, Republic of Cyprus
This document is a public offer (hereinafter referred to as the Offer) of SideSunny.com Cyprus Ltd (hereinafter referred to as the Contractor) to any individual or legal entity (hereinafter referred to as the Client) wishing to use the company's services for monitoring and technical support of solar energy systems.
1. Parties to the agreement
Artist: SideSunny.com Cyprus Ltd
Registration number: HE 453495
Registration date: 08/11/2023
Legal address: Tsakalof 10A, 3052, Limassol, Cyprus
Email: hello@sidesunny.com
Client – any individual or legal entity that has accepted the terms of this Offer.
2. Subject of the agreement
The Contractor undertakes to provide the Client with services for monitoring and analyzing the operation of the solar system, including:
performance monitoring,
failure notifications,
generation of energy generation reports,
technical support.
3. Validity and renewal
The Agreement comes into force from the moment the Client pays for the services and is valid for the duration of the paid period.
Each subsequent payment automatically extends the Agreement for the corresponding paid period.
4. Cost and payment procedure
The cost of services is 20 euros per month when paid monthly or 200 euros per year when paid annually (excluding VAT).
Payment is made to the Contractor’s bank account.
In case of payment delay of more than 15 calendar days, the Contractor has the right to suspend the provision of services until the debt is fully repaid.
5. Service Level Agreement (SLA)
Solar system monitoring is carried out during the daytime, every day of the week.
The detection time for critical incidents leading to a complete system shutdown should not exceed 4 hours.
The time for detecting other faults (not leading to a complete system shutdown) should not exceed 1 working day.
6. Privacy and Data Protection (GDPR)
The Contractor undertakes to comply with the requirements of the GDPR and the legislation of the Republic of Cyprus.
The Client's data is processed solely for the purpose of providing the services provided for in this Offer.
7. Limitation of Liability
The Contractor's liability is limited to the amount paid by the Client for the last paid subscription period.
The Contractor shall not be liable for damage caused by circumstances beyond its control (force majeure).
8. Force majeure
The Parties shall be released from liability for failure to fulfill obligations under this Agreement in the event of force majeure.
9. Dispute resolution and applicable law
This Agreement is governed by the laws of the Republic of Cyprus.
All disputes shall be considered in the courts of the city of Larnaca.
10. Acceptance of the offer
The Client confirms and agrees that the fact of payment for services constitutes full and unconditional acceptance of the terms of this Offer Agreement and has the same legal force as signing the Agreement on paper.